Shipping policy
SHIPPING INFORMATION
Shipping Costs
Shipping costs are the responsibility of the recipient and will be calculated automatically at checkout based on the order details.
Domestic Shipping (Italy)
- Cost: €8.50
- Service: Courier delivery within 2–3 business days, including a tracking number.
International Shipping
- Cost: €15
- Service: Courier delivery (delivery times vary by destination).
All shipments include a tracking number, allowing you to monitor the delivery status via the assigned courier's platform.
Customs Duties and Fees
All customs duties and fees for international orders are the responsibility of the buyer. These charges are not included in the shipping costs and must be paid upon delivery, in accordance with the regulations of the destination country. We recommend checking with your local customs office for more details on additional charges before placing your order.
Order Processing & Delivery Times
- Once your order is received, it will be prepared for shipment within 48 hours (excluding weekends and holidays).
- After the package is handed over to the courier, delivery will occur within 24–72 hours for domestic shipments, excluding Sundays and holidays.
- Please note that delivery to certain areas may take longer; we recommend consulting the tracking number for the most accurate updates.
Important Recommendations
- Upon delivery, please inspect the package for any signs of damage.
- If the package appears damaged or broken, notify us immediately to address the issue.
For further assistance, feel free to reach out to us.